shipping policy

Shipping Policy

Welcome to KS Design! We're excited to deliver your order directly to your door. Please take a moment to read our shipping policy to ensure a smooth and hassle-free shopping experience.

Processing Time

Once your order is placed, it typically takes 1-3 business days for us to process and prepare your items for shipment. This time frame may vary during peak seasons, holidays, or special promotions. You will receive an email notification once your order has shipped.

Shipping Rates & Delivery Times

We offer several shipping options to meet your needs:

Domestic Shipping (within [Your Country])

  • Standard Shipping: 3-7 business days - $[XX.XX]
  • Expedited Shipping: 2-3 business days - $[XX.XX]
  • Next Day Shipping: 1 business day - $[XX.XX]

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. If you have any trouble tracking your order or need further assistance, please contact our customer support team.

Shipping Restrictions

  • We currently do not ship out of the US.
  • We cannot ship to P.O. Boxes or APO/FPO addresses.

Lost or Damaged Items

If your item arrives damaged or is lost in transit, please contact our customer support team at [your contact email/phone number] within 7 days of receiving your shipment. We will assist you with a replacement or refund based on the situation.

Order Issues & Changes

If you need to make changes to your order (such as updating the shipping address or changing items), please contact us as soon as possible. Once an order has been shipped, we are unable to modify it.

Shipping Delays

While we strive to meet all delivery times, there may be occasional delays due to weather, holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

Free Shipping Promotions

We occasionally offer promotions for free shipping. Please refer to the specific promotion details during checkout to see if your order qualifies.

Contact Us

If you have any questions or concerns about your order or shipping, feel free to reach out to our customer support team at:

  • Email: [your email address]
  • Phone: [your phone number]
  • Business Hours: [your business hours]

Thank you for choosing [Your Store Name]! We’re thrilled to be part of your fashion journey!